As seen in Part 1 of this two-part article, technological innovations are transforming the ways airports operate and also the experiences of passengers traveling through airport terminals worldwide.
So far, AeroTime has examined how the adoption of Artificial Intelligence, biometric technology, and the automation of passenger security checkpoints are all having huge impacts on how air passengers interact with terminal infrastructure and processes.
In this second installment, AeroTime takes a closer look at the incorporation of robotics and automation by airport operators, how the use of the metaverse and immersive experiences are altering the overall passenger experience, and, crucially, how airports are embracing sustainability technologies to meet strict carbon net zero goals in the future – an area that ultimately affects us all.
Robotics and automation
With worldwide labor costs on the rise, an overriding trend that is set to continue at airports is the use of increased automation, using technology to streamline operations, replace human involvement, and offset rising labor costs.
According to a report published by Forbes in 2023, labor has typically represented about 25% of an airport’s cost, with this figure set to rise to around 40% by 2030.
With this in mind, airports are already finding new and innovative ways to…
Source www.aerotime.aero
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